Legal
Privacy Policy
Effective Date: June 2026
Unity Medical Transit ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website and transportation services.
1. Information We Collect
When you request transportation or contact us, we may collect:
- Name
- Phone number
- Email address
- Pickup and destination addresses
- Appointment date and time
- Transportation type requested
- Any additional information you voluntarily provide
2. How We Use Your Information
We use your information to:
- Schedule and coordinate transportation services
- Provide quotes and service confirmations
- Send appointment reminders and transportation updates
- Respond to customer inquiries
- Improve our services
3. SMS Communications
By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications related to your transportation requests, appointment confirmations, scheduling updates, driver arrival notifications, and customer service.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out.
- Reply HELP for assistance.
4. Information Sharing
Unity Medical Transit does not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes. We may share information only when necessary to provide requested transportation services or when required by law.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
6. Third-Party Services
Our website may use trusted third-party providers such as Google, Jotform, Twilio, and other service providers to help operate our website and transportation services.
7. Contact Us
Unity Medical Transit
Phone: (661) 805-8161
Email: [email protected]